Terms of Hire

When you hire Gold Coast Property Photography to photograph your property, you need to know what you can expect and also, what is expected of you to make sure the session you are purchasing is completed to its highest potential. By reading and accepting these Terms of Hire, you will know what is required both by you and what you can expect from me in delivering your images and videos. 1) Copyright © is retained by Jamie Auld on all photography and videography delivered by Jamie Auld or Gold Coast Property Photography as a company and is not transferable without payment and written permission – Copyright is retained by Jamie Auld (photographer) and images are licensed to you (the vendor) for the intended use agreed on at the time of booking. – All images are licensed to one end client, be it personal or to an agency. (See licensing below for more details). - The "end client" is defined as the person or entity detailed on the invoice. – The photographer holds the right to use any and all images in promotional work, social media, advertising and may use generic images for other clients without notice, such as building amenities, location shots etc. The photographer also holds the right to resell images at a later date to agents and/or vendors upon request. – Additional charges for post-processing may be charged at $20/image if extensive work is required. To ensure no additional charges are applied, it is requested and recommended that all properties be presented as per the description in the Property Presentation Checklist. Extensive editing of the images will not be made available when the images could be used to mislead or falsely advertise a property; eg: repairing extreme damage to property, removing unsightly facilities, etc. 2) Gold Coast Property Photography guarantees that all images are the following: – All images will be accurately portrayed in relation to room size, colour balance and brightness to the best of our ability. All equipment used in these shoots is carefully selected to help show each room accurately. – Lenses used in each session will not excessively enlarge room sizes, as it can be linked with misleading marketing and legal issues. As such, limits on the wide angle lenses are applied to keep rooms as accurate as possible. – Vertical and horizontal alignment will be correct. eg; no leaning walls, excessively warped furniture, etc. – The property will be photographed as is and the images will not be extensively manipulated to remove items. For hygienic and safety reasons I may refuse to move personal products and other items that may devalue the photograph. – Please refer to the Property Presentation Checklist for full details on how to most effectively present your property. By following this checklist you also qualify for my Quality Service Guarantee. Failure to properly prepare your listing before the photo shoot will void this guarantee as I cannot spend excessive amounts of time helping to guide you what to adjust/remove/clean when on site. – All images will be delivered fully edited in both High Resolution and Web-Ready jpegs only unless requested otherwise. Web-Ready images are defined by standard guidelines provided by websites such as realestate.com.au and domain.com.au. - All original images will be backed up on local hard drives and stored for up to a maximum of 3 months from the time of the session. - Finalised images will be uploaded and delivered via web link and available for up to 3 months from the time of the session. 3) All rights and copyright of the images/media remains with the photographer. Payment for photography grants you a license for the right to use them. To clarify this, all available licensing details are below. Anyone who downloads and uses images from the internet illegally will also be required to pay for their own licensing under one of these categories in order to continue using the photos. Failure to make payment on your license will result in all images needing to be taken offline and removed from all advertising at your own cost. – End User/Real Estate: A license to use the images has been purchased by a single End User, usually a real estate agency/agent or vendor. The images can only be used for the purpose of this specific real estate listing and cannot be used for other listings of the same floor plan, contractor portfolios or any other means. - End User/Commercial Listing - Print and Web: This license is used for clients who are typically listing properties that are display apartments and showrooms. The images may be used for selling multiple properties of the same or similar floor plan which can be useful in new construction listings. This license also allows for clients to use these images for both large print and web media outlets. This license does not give the builder, developer or third parties access to the images for use in their own portfolios by default and may require them to purchase their own Additional License to use the images for their own marketing. – Relicensing Existing Images/Additional License: If you love the images I have provided a client and you would like to purchase them for your own listing, images are then relicensed to you on a price-per-image system. Prices for each image vary depending on the type of image it is and the intended purpose of the images. Please contact me directly with details on the photo shoot so I can provide a quote for relicensing the images. 4) Bookings are confirmed either via phone call, text or email. If a photo shoot is cancelled without warning (eg, property is inaccessible for the photographer, property is unpresentable), an additional call-out fee may be applied. In the event that weather is extremely poor and unworkable, no charge will be applied to reschedule the photo shoot to the next available session time. Please contact me at contact@gcpropertyphotography.com.au for booking sessions with extended & portfolio licenses 5) Invoicing and payment requirements: FOR VENDORS AND SALE BY OWNERS: All photo sessions will be quoted prior to the booking being confirmed. All payments must be finalised before the final images are delivered. If the client would like to see sample images of the photo session, watermarked images may be uploaded to a private gallery then emailed to a nominated account. Once full payment is made, watermark free images will be delivered to the same nominated account/s as soon as possible. FOR AGENTS AND AGENCIES: All invoices are sent via email with Direct Deposit as the preferred method of payment. All invoices MUST BE PAID no later than the “Payment Due By” date listed on the invoice, typically required within 7 days of the invoice being issued. For new clients, all payments must be finalised before the final images are delivered. If the client would like to see sample images of the photo session, watermarked images may be uploaded to a private gallery then emailed to a nominated account. Once full payment is made, watermark free images will be delivered to the same nominated account/s as soon as possible. For ongoing clients, once a relationship is developed, arrangements for payment on a fortnightly basis may be arranged. For agents and agencies who intend on working with me for a prolonged period may also be added to my SendFox mailing platform. This is my newsletter platform allows me to contact people to make them aware of any issues, delays or holiday periods coming up. Only repeat clients are added to this list, as such if you need to be one-off session you won't be hassled with these emails once the session is complete. If you do not wish to be included on this list, please let me know when booking. 6) Specialised photography and videography packages are available upon request. Feel free to contact me directly at contact@gcpropertyphotography.com.au or call at ph.0448 942 415. If you choose to call, please leave a voicemail as I cannot call back unfamiliar numbers due to the amount of scam and unsolicited calls I receive. If no message is left, I will not call you back. Packages and sessions are charged/valued at the number of images delivered and edited, not the number of images used and pricing will reflect editing time as a result. 7) All services listed on this website are provided by me directly. Third party requests, such as floor plans, specialised videography and other recommendations are made on good will but I have no direct affiliations with these people and companies. I can only recommend based on my own past experience and interactions and cannot provide any guarantee for these services. 8) Floor plans may be provided in both black and white and textured/coloured variants as requested. Textures are sourced from a variety of locations including myfreetextures.com. My Free Textures is not affiliated with Gold Coast Property Photography in any way and textures are simply used for textures where required. These terms may be changed or updated without notice. If you have questions regarding the above Terms of Hire, please Contact me and I shall answer any questions you have.